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Backyard X-Scapes: Products & Services

Backyard X-Scapes sells products to enhance the look of your yard, products that will make your backyard more beautiful, enjoyable and more relaxing to spend time in. Some of the landscaping products they sell include:

  • Outdoor furniture
  • Bamboo fencing and products
  • Artificial rock enclosures in different sizes and shapes, like river rocks and lava rocks.
  • Water fountains
  • Outdoor BBQ grills
  • Planters
  • Thatch products
  • All-weather tiki torches
  • Granites statues
  • LED Waterproof TVs in different sizes
Backyard X-Scapes: Company Background

Backyard X-Scapes was started in 2000 as a way to provide customers with products to enhance their yards. Located inCalifornia, Backyard X-Scapes is a company that TV show set directors buy from. Mr. Steve Raketich is listed as the Vice President of the company by the BBB and Living In Style magazine. You can contact the company at:

  • You can call a product specialist at 1-866-222-1422 (8:00 AM to 5:00 PM PST Monday through Friday.)
  • Email

You can also visit their 65,000 square foot showroom at:

Backyard X-Scapes
10835 Sorrento Valley Rd
San Diego, CA 92121

Backyard X-Scapes: Customer Feedback & Reviews

Backyard X-Scapes has not been rated by the major internet rating web sites. Comments are mainly positive and especially positive about how the employees help people decide what to buy for their backyards.

This is an awesome place to look at and even shop. I signed up for their newsletters and they always have sales going on. The employees are extra friendly and helpful.” – Kim T. (Yelp)

You can also read more testimonials from their customers.

Backyard X-Scapes: Business Credibility & Trustworthiness

Backyard X-Scapes has been an accredited member of the San Diego and Imperial Counties California Better Business Bureau since 2008 with an A+ rating. Backyard X-Scapes has no complaints with the BBB for the past three years. They are also members of the following organizations:

  • Inc 5000
  • Member of the San Diego Chamber of Commerce
  • California Landscape Contractors Association
  • Association of Zoos & Aquariums
  • International Association of Amusement Parks and Attractions (IAAPA)

They have also done the set for numerous television shows including Home Extreme Makeover.

Backyard X-Scapes: Website Popularity & Google Ranking

Backyard X-Scape has the following internet rankings:

  • gives them a traffic ranking of 82,825 in the United States and a global traffic ranking 379,584 with a reputation (sites linking in) of 268. Their viewers are mainly women between the ages of 45 and 65.
  • shows them with 29,282 unique visitors per month which is a 27% increase.
  • Their Google PageRank is currently is 3/10.
Backyard X-Scapes: Social Media Presence

You can follow Backyard X-Scapes on the following social media websites:

  • They have a Facebook page with nice pictures of their products and ideas how to brighten up your backyard.
  • Backyard X-Scapes also has a Twitter account with links to articles about enhancing your yard.
  • You can view videos of their products on their YouTube account.
  • Their Blog has how-to articles about fixing up your backyard and more.
Backyard X-Scapes: Website Security & Safety

Backyard X-Scapes uses the https secure internet connection when you get to the checkout. The Google Safe Browsing tool shows that they are not listed as a suspicious website. Of the last 7 pages tested during the past 90 days, 0 pages resulted in the download or installation of malicious software without user consent. Backyard X-Scapes is also an Authorize.Net verified merchant and has been issued a QuickSSL certificate from GeoTrust.

Backyard X-Scapes: Pricing & Packages

Backyard X-Scapes has comparable prices to other similar stores. They offer 10% off with orders of $100 or more. These prices do not include shipping. When doing price comparisons, it is important to note that Backyard X-Scapes offers free shipping on most products.

HotSpot Terrace 600 Charcoal Grill costs $219.99 at Backyard X-Scapes and at, the cost is $239.99. has them for $169.99

Zen Fountain Tall, 2-Tier costs $433.99 and at, the cost is $566.99.

Simplice Pedestal costs $119.99 and the cost at costs $120.

Backyard X-Scapes: Shipping Rates & Policies

Backyard X-Scapes offers free shipping on most products in the continental United States. Physical addresses are required for all orders and they cannot ship to PO Boxes. They ship their products via UPS or FedEx.

They do ship outside of the United States. For orders shipped to Alaska, Hawaii or international, please call 1-866-222-1422 8:00 AM to 5:00 PM Monday – Friday and 10:00 AM to 5:00 PM weekends or e-mail For more information, please read their shipping page

Backyard X-Scapes: Payment Methods Accepted

Backyard X-Scapes accepts the following methods of payment:

  • Visa
  • MasterCard
  • Discover Card
  • American Express

They also accept PayPal as a payment method. They do not mention if they take personal checks, money orders or cashiers checks. There are also discount coupon codes. You can enter in your coupon code when you get to the shopping cart. 

Backyard X-Scapes: Returns, Refunds & Exchange Policy

Backyard X-Scapes accept returns and exchanges within 30 days after the receipt of your product. Before you return a product, you need to call the company 1-866-222-1422 or email to get a Return Authorization number. Shipping charges are non-refundable and a 20% restocking fee will be charged. Certain other manufactures have different return and refund policies. Please read their return and exchange policy page.

Backyard X-Scapes: Product images & screenshots
Backyard X-Scapes Coupons
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